Frequently Asked Questions
  • Order

    Order at our website

    Aviator line® products can be ordered at our Aviator Associates.

    General terms and conditions

    You can also read the general terms and conditions here.

  • FAQ

    To whom do you deliver Aviator line®?
    Every company, institution or organisation can order website.

    As a private person, is it possible for me to order?
    Yes, this is possible in principle.

    Where can I order Aviator line®-products?
    This can only be done using the order form on our website. All orders are processed through the website.

    I am a project designer, can I sell Aviator line®?
    Send us an e-mail with a description of your exact request, and we will get back to you as soon as possible.

    Why doing business this way?
    By working this way we keep Aviator line® prices as low and honest as possible.

    I want to take a look at the Aviator line®, is this possible?
    Yes it is. Send us an e-mail to make an appointment and come visit us at our temporary design studio in Apeldoorn, the Netherlands.

    I have an idea and want to choose a special edition of the Aviator line®, is this possible?
    Yes, it is. Send us an e-mail and make an appointment to come and see us at our temporary design studio in Apeldoorn, the Netherlands.

    I am an (interior) architect and I want to receive samples, is this possible?
    Send us an e-mail containing your bureau and/or company information, and we will send you your requested samples.

    I am a professional furnisher/facility manager an want to receive samples, is this possible?
    Send an e-mail containing you bureau and/or company information, and we will send you your requested samples.

    Do you send samples to everyone?
    No we do not, in principle. This service is meant for professionals. However, send us an e-mail containing your wish and we will get back to you as soon as possible.

    Can I get a discount?
    No, unless this is offered on our website.

    Can I get a payment discount?
    No, all prices are strictly net.

    How do I know for sure that a table of 300 cm in length can be transported to a higher floor?
    Before ordering definitively you will receive a number of questions from us. Preferably we would like to receive a lay-out drawing, so we can assess whether this would work. In a number of cases this will not be possible. Because of the length of the Aero 300 (300 cm) it will not fit in most elevators. In this case vertical transport will be the only possibility, but only through generously sized staircase. An alternative choice would be the Aero 200 or 400. If you have any questions, please contact us and we will help you.

    Is it possible for me to customize purchased furniture myself?
    Yes this is possible, just follow the included description. Do you prefer to let someone do it for you? Send us a request so that we can discuss this with our partner and create an estimate of costs.

    General terms and conditions
    You can also read the general terms and conditions here.